For OTC med-supply flippers and wholesalers
Every step a real buyback operation needs
From the first lead to the final payout, BuybackOS gives you the structure, credibility, and audit trail that winging it on spreadsheets and texts can't.
Branded Microsites
Each tenant gets a hosted intake website with customizable branding, copy, FAQ, and testimonials. Optimized for older audiences with large text and simple flows.
CRM & Lead Management
Track every lead from first touch to payout. Pipeline views, source attribution, trust scoring, and assigned rep management.
AI-Powered Intake
Sellers upload photos. AI identifies products and reads expiration dates. Required photo profiles ensure consistency.
Shipping & Pickups
Email labels, mailed kits, or local pickup scheduling. Prepaid labels through Shippo with real-time tracking.
Inspection Workflow
Side-by-side photo comparison, condition grading, discrepancy tracking, and audit-ready documentation.
Payout Management
Log payouts by method with approval workflows. No payment before inspection by default.
Wholesale Desk
Verify buyers (EIN + resale certificate with expiry reminders), price by grade and volume, enforce order minimums, send invoices and lot manifests, and handle returns inside your inspection window.
Marketing Attribution
Track ROI across Facebook, signs, QR codes, phone numbers, referrals, and more. Geographic heatmaps.
Referral Engine
Automated referral codes, qualification on completed sells, configurable rewards, and anti-abuse detection.
Finance & Reporting
P&L, margins, CAC by source, product profitability, and cost per shipment. Export-ready.
AI Insights
Ask natural language questions about your business. Get data-grounded answers backed by your metrics.
Compliance Rails
Your own seller promises and versioned terms, logged with IP and time on every submission. Automatic FDA recall checks, immutable audit logs, required inspections and compliance holds.
Website Intake API
Already have a website? Point your quote form and wholesale application at BuybackOS with one publishable key. Every lead lands in your dashboard.
BuybackOS is software for businesses that buy and resell over-the-counter medical supplies and equipment. We are not a pharmacy, do not provide medical advice, and do not handle prescription medications or controlled substances.